Frequently asked questions
Boutique hotel in the Alps
Accommodation
What is the rate for stay at the establishment?
From €120.00, breakfast included, for two people.
What type of accommodation can be booked at the establishment?
Hotel room or private apartment.
How do you book a stay at the establishment?
By telephone: +33.(0)4.76.79.54.48, email: hello@popalp-huez.com, or directly on our website.
What are the booking terms?
To guarantee your booking, we will request a 50% deposit and the holiday balance 30 days before you arrive.
What are the establishment’s arrival and departure times?
We guarantee that the rooms are ready from 4pm on the day you arrive.
We ask you to vacate your room by 11am on the day you leave.
However, you can arrive or leave at any time; we have a space for you to leave your luggage.
We ask you to vacate your room by 11am on the day you leave.
However, you can arrive or leave at any time; we have a space for you to leave your luggage.
Services
What services and facilities does the establishment have?
Hotel, buffet breakfast, Café wine bar & tasty tapas, private ski room.
Does the establishment have a concierge service?
We have a concierge service for you to use to organise your turnkey stay:
book skiing lessons, skiing packages, skiing equipment and all other activities.
book skiing lessons, skiing packages, skiing equipment and all other activities.
Does the establishment have luggage storage?
We can keep your luggage for you at the hotel so you can enjoy your day’s skiing the day you arrive or leave.
What are the reception opening hours?
Our reception service is open from 7am to 11pm.
What facilities are provided in the rooms?
High-speed Wi-Fi, HD television, desk, storage, safe.
Are animals allowed on the premises?
We accept dogs and cats, with an extra charge of €20.00 per day, per animal.
Is the accommodation suitable for families?
We have two categories of family room: Club and Suite as well as our private Apartment.
They are perfect for staying as a family.
They are perfect for staying as a family.
Is the establishment suitable for persons with reduced mobility?
Yes, our facilities are fitted for people with reduced mobility.
We have two rooms for people with reduced mobility.
We have two rooms for people with reduced mobility.
Accessibility
Does the establishment provide an airport shuttle service?
We work with a partner taxi company.
Please feel free to send us your transfer booking request by email: hello@popalp-huez.com
Please feel free to send us your transfer booking request by email: hello@popalp-huez.com
Is it easy to park your car at the establishment?
There are municipal parking spaces, next to the hotel. But we cannot guarantee availability.
Is the establishment near the town centre?
We are located in the centre of Vieil Alpe, next to the Alpe d'Huez Tourist Office.
Which quarter is your establishment in?
At the heart of the Vieil Alpe quarter.
What towns are near the estate?
Grenoble is a 1hr15 drive from Alpe d'Huez.
Lyon is a 2hr15 drive from Alpe d'Huez.
Lyon is a 2hr15 drive from Alpe d'Huez.
Restaurant
Does the establishment have one or more restaurants on site?
We have a tasty tapas bar and dishes of the day at lunchtime (during the week).
How can you book a table in the restaurant?
By telephone +33.(0)4.76.79.54.48 or by email hello@popalp-huez.com.
What type of breakfast does the establishment serve and at what time?
We provide a full sweet and savoury buffet breakfast.
The breakfast service is from 7:30am to 10am.
The breakfast service is from 7:30am to 10am.
What restaurants are near the establishment?
There are various types of restaurant near the PopAlp.
Please feel free to contact us by telephone or email so we can recommend things for you.
Please feel free to contact us by telephone or email so we can recommend things for you.
Others…
How far is the establishment from the ski lifts?
The PopAlp is 100 m from the ski lifts.